NR
Natley R
1 reviews | Active since Aug 2026
23 Aug 2026, 17:46
Rain internet.
I have been without internet connection since Monday last week. I have called everyday, done all the troubleshooting. I have escalated the matter everyday day since then. Have had no joy, not even a response out of their escalations department. Nobody can tell me anything about what is the problem.
Helpful (0)
Replies (6)0
Replies (6)
Rain's replyOfficial
23 Aug 2026, 17:50Hi Natley,
We're sorry your rain experience hasn't been as good as you expected.
Thank you for bringing this to our attention we are currently looking into your connection query and will be in touch with you to assist further.
Thank you.
rain.
We're sorry your rain experience hasn't been as good as you expected.
Thank you for bringing this to our attention we are currently looking into your connection query and will be in touch with you to assist further.
Thank you.
rain.
Rain's reply23 Aug 2026, 17:50
Official
Hi Natley,
We're sorry your rain experience hasn't been as good as you expected.
Thank you for bringing this to our attention we are currently looking into your connection query and will be in touch with you to assist further.
Thank you.
rain.
We're sorry your rain experience hasn't been as good as you expected.
Thank you for bringing this to our attention we are currently looking into your connection query and will be in touch with you to assist further.
Thank you.
rain.
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Natley R's updateReviewer Update
23 Aug 2026, 17:52This is the same automated response that I have been receiving since the problem started, nobody resolves anything
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Natley R's update23 Aug 2026, 17:52
Reviewer Update
This is the same automated response that I have been receiving since the problem started, nobody resolves anything
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Natley R's updateReviewer Update
23 Aug 2026, 17:53***
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Natley R's update23 Aug 2026, 17:53
Reviewer Update
***
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Natley R's updateReviewer Update
23 Aug 2026, 17:53You can call now.
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Natley R's update23 Aug 2026, 17:53
Reviewer Update
You can call now.
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Natley R's updateReviewer Update
23 Aug 2026, 18:15I would like to thank Mo from Rain who called me and assisted me with my problem.
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Natley R's update23 Aug 2026, 18:15
Reviewer Update
I would like to thank Mo from Rain who called me and assisted me with my problem.
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Natley R's updateReviewer Update
02 Sept 2026, 11:08Sorry the day is wrong on my message, my last payment was on the 26 August 2026
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Natley R's update02 Sept 2026, 11:08
Reviewer Update
Sorry the day is wrong on my message, my last payment was on the 26 August 2026