Rain Internet

Good Day,

I recently purchased your 5g package as i was not happy with the network of the 4g service (i logged calls with no response from your end). I now have your 5g package however the signal quality is still inadequate (im averaging 300kbps and you advertised 30mbps). Also you sent us a ****py indoor router, yet you expect us to move it around until we get your signalal. Ive paid you R700 for a service that i am not receiving. So can you send someone to fix it or refund my money and collect your router and i will take my business elsewhere as you have not held your end of the deal (FYI Afrihost deliver waaay better service than you clearly ever will). You guys genuinely suck... Your entity have no service lol does SLA exist in your world? I signed up for Afrihost and literally Openserve came to my home within 3 days (ofcourse you guys wouldn't understand ). Ill be cancelling this service and taking it as a loss from my end, also ill be spreading the horrid experience to my fellow interested parties.