Rain Internet

I know loadshedding has contributed to a lot of businesses not being able to function optimally but when it come to Rain Internet Providers, these guys are on another level. We have profiles on their Rain website but hardly do they update anyone about towers not being in service till you phone the so called Support line where you are informed the tower in your area is out of service. Whats the use then of having our personal details like emails, phone numbers, customer profiles etc if these are not utilized to inform customers of extended network problems. Even Eskom can update the country on their scheduled power cuts better than Rain currently. This whole month of April if i was connected for more than 5 days I will be surprised. Today I am on my 6th day since last Wednesday with no service from Rain.