LB
Lawrence B

1 reviews | Active since Dec 2020

08 Feb 2021, 18:40

Rain Interent Service Provider also fails...

Since my review of 15 Dec 2020 i had one reply asking for an email adress. I sent same nut to date have had zero feedback from their response or my previous calls logged as to the problem of non-provision of services as advertised.

And sadly - i still have daily frustration in connection to the internet....

I am truly disappointed in my decision to connect with Rain. At inception i was led to believe that they were different - that they would provide as promised.

The problem of low band width, low connectivity persists and all they have ever doe to remedy is to say i should spend more money on a new router - yet my same current device works well in other areas..... go figure...

0
Replies (1)
Rain
Rain's reply09 Feb 2021, 07:27
Official
Good morning Lawrence

I trust you are well

Please accept my humble apologies for the service that you have received thus far.

I see that you do not have an open ticket please visit our website and open a ticket so that we can assist you?

Stay safe.

Regards
Mosa