LB
Lawrence B
1 reviews | Active since Dec 2020
08 Feb 2021, 18:40
Rain Interent Service Provider also fails...
Since my review of 15 Dec 2020 i had one reply asking for an email adress. I sent same nut to date have had zero feedback from their response or my previous calls logged as to the problem of non-provision of services as advertised.
And sadly - i still have daily frustration in connection to the internet....
I am truly disappointed in my decision to connect with Rain. At inception i was led to believe that they were different - that they would provide as promised.
The problem of low band width, low connectivity persists and all they have ever doe to remedy is to say i should spend more money on a new router - yet my same current device works well in other areas..... go figure...
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Replies (1)Rain's replyOfficial
09 Feb 2021, 07:27Good morning Lawrence
I trust you are well
Please accept my humble apologies for the service that you have received thus far.
I see that you do not have an open ticket please visit our website and open a ticket so that we can assist you?
Stay safe.
Regards
Mosa
I trust you are well
Please accept my humble apologies for the service that you have received thus far.
I see that you do not have an open ticket please visit our website and open a ticket so that we can assist you?
Stay safe.
Regards
Mosa
Rain's reply09 Feb 2021, 07:27
Official
Good morning Lawrence
I trust you are well
Please accept my humble apologies for the service that you have received thus far.
I see that you do not have an open ticket please visit our website and open a ticket so that we can assist you?
Stay safe.
Regards
Mosa
I trust you are well
Please accept my humble apologies for the service that you have received thus far.
I see that you do not have an open ticket please visit our website and open a ticket so that we can assist you?
Stay safe.
Regards
Mosa
