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Dominic dominic.mafologele
1 reviews | Active since Sept 2023
01 Jun 2025, 06:48
RAIN ******* *****ING MY MONEY
I send a cancelation request on the RainGo app over three weeks and Rain did not process cancelation and they debited my account again this morning.
I send the cancelation request before of continued poor network coverage that started in March that Rain failed to address despite several queries and complaints.
They are bunch of thireves
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
01 Jun 2025, 06:59Hi Dominic,
Thank you for bringing this to our attention. we're sorry to hear this has been your experience.
We're looking into your cancellation query; we will be in touch to further assist.
Regards,
rain.
Thank you for bringing this to our attention. we're sorry to hear this has been your experience.
We're looking into your cancellation query; we will be in touch to further assist.
Regards,
rain.
Rain's reply01 Jun 2025, 06:59
Official
Hi Dominic,
Thank you for bringing this to our attention. we're sorry to hear this has been your experience.
We're looking into your cancellation query; we will be in touch to further assist.
Regards,
rain.
Thank you for bringing this to our attention. we're sorry to hear this has been your experience.
We're looking into your cancellation query; we will be in touch to further assist.
Regards,
rain.
Dd
Dominic dominic.mafologele's updateReviewer Update
01 Jun 2025, 13:13It's a pity that it took a complaint on Hello Peter for a big company like RAIN to respond to a simple query like this. Although I enjoyed using your product for over two years and still wanted to continue with the relationship, I happy to report to HelloPeter that you responded to my complaint just over an hour of publishing on Sunday and you promised to process the cancelation. Thanks to Hello Peter I won't have to deal with your horrible and uncaring service anymore. Bye bye Rain
Dd
Dominic dominic.mafologele's update01 Jun 2025, 13:13
Reviewer Update
It's a pity that it took a complaint on Hello Peter for a big company like RAIN to respond to a simple query like this. Although I enjoyed using your product for over two years and still wanted to continue with the relationship, I happy to report to HelloPeter that you responded to my complaint just over an hour of publishing on Sunday and you promised to process the cancelation. Thanks to Hello Peter I won't have to deal with your horrible and uncaring service anymore. Bye bye Rain