PK
Petro K

1 reviews | Active since Oct 2013

20 Jul 2020, 13:54

Rain Inetrnet - Bad connection and Speed

We are experiencing very slow speed 0.74mbs I have lodged tickets so that they can get in contact with me that does not happen. *********05532

This is all my tickets I have requested from their support desk - No one has phoned me yet.

Please I need help cant have 4g with a speed of 0.75 mbps

0
Replies (4)
Rain
Rain's reply20 Jul 2020, 14:16
Official
Hi  Petro

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please may I have your email address that was used to create your rain account so that we can assist you .

Stay safe .

Regards

PK
Petro K's update20 Jul 2020, 14:18
Reviewer Update
Thank you for your reply - email address is ***
PK
Petro K's update20 Jul 2020, 14:28
Reviewer Update
I would also like to know if it is possible to get signal from a tower that is closer to us?
PK
Petro K's update22 Jul 2020, 14:11
Reviewer Update
The issue still has not yet been resolved -I would like someone to contact me please