RAIN INEFFECTIVE BILLING SYSTEM AND SUSPENDING PAID FOR SERVICES

It has been close to 2 weeks since we have received the most pathetic service from Rain the 5G service. When we send requests to the rain support team asking them to check what the issue is, we are told that our service is suspended due to none payment. This is really funny seeing that if you even think of missing a payment for rain they will suspend your service immediately. We have never missed a payment and i sent confirmation of this to RAIN, whoever they chose to n longer respond to our complaint. Ticket number ***7 was then closed as resolved with no resolution. I have again logged a nother ticket and will continue to do this until someone at RAIN answers me on why they are suspending services for accounts which are up to date, i also want a credit for the many days which this connection has been buffering due to their inability to fix their billing system. New ticket number is ***6, South Africans are fighting each day with their finances and it is companies such as these that add on to our stress, paying for services we are simply not getting. We will no longer take such treatments lying down.