Rain ***********

I have been struggling to pay my Rain account for more than a month now and I keep getting this message: "Unfortunately your payment has been declined ". No matter what I try I just can't pay. My daughter had to submit assignments but these never went through because of the incompetence of the Rain staff. I've been sending emails but I'm just being ignored and the phone just rings unanswered. I think another service provider can now capitalize on Rain's incompetence.