WJ
Wrench J

1 reviews | Active since Aug 2018

13 Aug 2024, 19:16

Rain I'm at my last with you!

RAIN! I tried being nice I sent complaints on your app and you still your Network is utterly **********ly slow my download speeds is below 2mb and my upload is utter **** I changed settings on my device like you asked I restarted the router like you asked I hard reset my device like you asked and yet the router isn't the problem but you ****ERS clearly are! You clearly don't pay attention when to your customer bases when we state that your towers are a ****ING joke because I can't even stream a proper video without having to restart it every single god forsaken time! I think it's about time I made this publicly known to all your customers that your network isn't viable for every consumer base at a decent price bracket Thank you for making me change over to a different service provider if not this month when I stop paying you next month I'll have my next service provider in order! ****ING ****S CANT EVEN DO SIMPLE THINGS!

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Replies (1)
Rain
Rain's reply14 Aug 2024, 08:25
Official
Hi Wrench J,

Thank you for bringing your complaint to our attention. We're sorry your rain experience hasn't been as good as expected. We will be in touch to further assist.

Regards,
rain.