1 reviews | Active since Jun 2017

02 Dec 2021, 07:31

Rain ******* debit orders and poor client management platform

Well here I am in the same situation. Debit order still running after the service was cancelled. *******ly after I confirmed via the customer support that the account must be closed in November Checking today I see the account is still active and has not been disconnected and I don't even have the sim anymore! I had no service in October, I was debited and the service disconnected by them the first week in November. Their accounting is shocking and I disputed and proved they cannot be charging me for no service. I had no service!! They have ignored my cancelation. It's time for customers to make a stand my attorney will handle this as I will get costs and damages. In November there was a huge outcry as they ran a couple of these debit order ****s to various other people I know. I'm sure there are more people having this same issue. The service has got worse over the last year, so it's not even comparable to other 4g service providers.

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Replies (2)
's update06 Dec 2021, 14:38
Reviewer Update
Well still not resolved.
's update11 Jan 2022, 18:38
Reviewer Update
No it hasn't.
I was forced to login in Dec and do it via the app. Money taken again and has still not been reimbursed