1 reviews | Active since Mar 2012
Rain ******* Debit Order
Rain ISP does not even deserve that one star rating. If we could give them a minus, that’s what they deserve. I cancelled my account with them because i was not receiving the service I was paying for.
They confirmed cancellation and provided service termination date.
To my surprise Rain ran another debit order against my bank account *******ly post cancellation. And since they have no contact details I cannot even get them to reverse the payment. And now, I cannot even remove my banking details from their system and they’re already indicating that they will debit me again in March.
Not sure how I will resolve this but I warn would be victims who are subscribed to Rain. If you can, run now.
Basically they stole my money directly.
I trust you are well
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account or open a ticket on our website if you do not have an open ticket so that we can assist you?
Stay safe.
Regards
Mosa
I trust you are well
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account or open a ticket on our website if you do not have an open ticket so that we can assist you?
Stay safe.
Regards
Mosa
It has been a few days now and I have heard nothing from you wrt my refund query. Please provide me a direct email address/contact phone number of a person who will assist me instead of this (perceived) automated reply. I need to speak to a human being.
I have provided you my email account and phone number and to date you guys are earning interest on my money *******ly.
Rain Internet Service Provider is arrogant and hides behind the inaccessibility of a platform based "comments/support" window and no human based customer service support. This has to come to an end, I think it is time we mobilise people for a mass civil suite.
Even if its for R250, it is my money and if its the last thing I do I will mobilise this mass civil law suite to hopefully protect current and future victims who will suffer at the hands of this thieving organisation.
Now Mosa (Rain Autobot) I demand a responce within the hour or this project will commence. Your time of disregarding people has come to an end.
It has been a few days now and I have heard nothing from you wrt my refund query. Please provide me a direct email address/contact phone number of a person who will assist me instead of this (perceived) automated reply. I need to speak to a human being.
I have provided you my email account and phone number and to date you guys are earning interest on my money *******ly.
Rain Internet Service Provider is arrogant and hides behind the inaccessibility of a platform based "comments/support" window and no human based customer service support. This has to come to an end, I think it is time we mobilise people for a mass civil suite.
Even if its for R250, it is my money and if its the last thing I do I will mobilise this mass civil law suite to hopefully protect current and future victims who will suffer at the hands of this thieving organisation.
Now Mosa (Rain Autobot) I demand a responce within the hour or this project will commence. Your time of disregarding people has come to an end.