Rain ignoring requests for refund after they took over a week to stop a ****** sim card.

After rain took a week to replace my sim card, I have been charged for the full month. Their agents refuse to assist me with my query and yet send me emails to advise they have closed my ticket each time I ask about the billing.

If you call help it stay away from Rain. There are cheaper products out there and with a lot less stress, and customer service and billing departments that can be reached easily.