RAIN IGNORING PROOF OF PAYMENT!!!!!

I am an extremely angry and frustrated client. Rain disconnected my WiFi today, claiming I haven’t paid which is completely false. I was asked to send proof of payment to ***, which I did. I sent both September and October’s POPs, yet no one is assisting me.

To make things worse, I’ve been making double payments in one month, yet I'm being told my money does not reflect on their system. How is that even possible?

I’ve done everything Rain has asked, but I am still sitting without service and no proper response. This is completely unacceptable. I need urgent help and proper resolution.