KM
Keneilwe M
1 reviews | Active since Mar 2014
13 May 2025, 11:22
Rain ignoring cancellation and keeps on debiting my account.
I wrote a review on 5/5/2025 and I'm yet to receive feedback. However Rain has a debit order lined up for the 15th of May. Their BOT wrote how an e-mail cannot be send for urgent assistance. I'm also informed about retention, when I've clearly requested cancellation since February 2025. *** , ***3 - support for cancellation request MSISDN # ***.
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Replies (1)
Rain's replyOfficial
13 May 2025, 15:26Hey Keneilwe,
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.
Regards,
rain.
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.
Regards,
rain.
Rain's reply13 May 2025, 15:26
Official
Hey Keneilwe,
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.
Regards,
rain.
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.
Regards,
rain.