NN
Nosipho N

1 reviews | Active since Aug 2024

02 Sept 2024, 16:15

Rain I will never again nor recommend anyone to use.

Let's talk about how Rain manipulate people into this this of a "Month-to-Month" subscription. That's a lie!!they lie.. We subscribe to Rain because we think it is a Month to month thing.. Meaning that if it happens that I don't pay they my data will be closed until the next payment.. No Rain will close it for the first 3 days then open it for a day..then charge you R595.. Who said open your data because I didn't pay because I don't have money. Rain will suck the hell out of you. They will create a way for you to owe them n R595 is a lot of I did pay why open it I didn't expect it to opened.. I'm not home obviously it will automatically be connected.. Why create more debt for us.. I'm not the only one complaining about Rain.. A lots of people IN TikTok has been complaining about this. It's wrong.. You're failing to explain the conditions to your clients.. I hate Rain.

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Replies (4)
Rain
Rain's reply02 Sept 2024, 16:46
Official
Hi Nosipho,

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.
NN
Nosipho N's update02 Sept 2024, 17:42
Reviewer Update
Assist me with what?? Because you charged me R1200 for not paying actual.. So what is it that you will assist me with?
NN
Nosipho N's update02 Sept 2024, 21:57
Reviewer Update
It's not a recurring that's the very first time I hear this... That router is a MONTH TO MONTH Subscription.. Then don't go around telling people it's a month to month where as you'll then change to a recurring when it's then suit you. You're ****mers.
NN
Nosipho N's update02 Sept 2024, 22:00
Reviewer Update
That amount is the R1200 that you forcefully created.. When your were busy opening n closing your router. Get your facts straight. A Month to month or a recurring data.. Tell people the truth because a lot of people are in debt because of this.