MM
Mamopa M
1 reviews | Active since Feb 2021
24 Jun 2023, 16:04
Rain I am not happy
I have been with rain for the past 2 -3 years but now lately I am having connectivity problem that is not resolved,it's been over a month having internet connection that comes and goes when we connect other devices to the WiFi.
My matter is known by Rain ticket number ***,till today it's not resolved. I have work that I must do and my two kids really on the internet for their school work plus the smart TV that I have Wich operates with internet. I always use my airtime to call Rain support but still problem persists.
This is frustrating when it comes to month end were I have to pay for something I hardly use.
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
24 Jun 2023, 16:24“Hi Mamopa
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you. rain.”
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you. rain.”
Rain's reply24 Jun 2023, 16:24
Official
“Hi Mamopa
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you. rain.”
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you. rain.”
MM
Mamopa M's updateReviewer Update
04 Dec 2025, 16:49rain South Africa i have been having a network problem/connectivity for the past 2 weeks. It's really frustrating because 1 in your APP we no longer see the Network coverage around my area. 2. Getting hold of consultant is mission and half you end up talking to AI. 3. When you get consultant they always say the tower nest to you has a problem and they can't give you turn around time when will the technician will resolve the issue. End of the month Rain will be deducting full amount which is not fair. I must now buy data for me to get through the day.
I am very disappointed with Rain😞
I am very disappointed with Rain😞
MM
Mamopa M's update04 Dec 2025, 16:49
Reviewer Update
rain South Africa i have been having a network problem/connectivity for the past 2 weeks. It's really frustrating because 1 in your APP we no longer see the Network coverage around my area. 2. Getting hold of consultant is mission and half you end up talking to AI. 3. When you get consultant they always say the tower nest to you has a problem and they can't give you turn around time when will the technician will resolve the issue. End of the month Rain will be deducting full amount which is not fair. I must now buy data for me to get through the day.
I am very disappointed with Rain😞
I am very disappointed with Rain😞