MN
Memory N

1 reviews | Active since Oct 2024

21 Oct 2024, 09:18

Rain horrible service provider

Extremely horrible service here , I work from home . Now ? Now I can’t work due to no connectivity at all. Called in this morning and spoke to some proud human called Tracey, she literally dropped the call when I was explaining how this is inconveniencing for me. I pay over R600 and I can’t make alternative plans if I cannot work from home due to no connectivity yet I am deducted full amount end of the month.

Please defy your router guys , this is nonsense!

0
Replies (3)
Rain
Rain's reply21 Oct 2024, 09:34
Official
Hi Memory,

Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.

We are looking into your connection trouble, and we'll be in contact soon.

Regards,
rain.
MN
Memory N's update22 Oct 2024, 07:11
Reviewer Update
Please can I cancel this thing , no one called me . I’m still ***N offline!!! Day 4 with no coverage. How do I go about cancelling ? I’d like to cancel ASAP please
MN
Memory N's update22 Oct 2024, 11:55
Reviewer Update
Please call me only if you are arranging pick up or to provide process to cancel. Kindly don’t tell me about technicians , engineers and all that stuff. I’m over that.

My fone is on.