Rain horrible experience

Horrible experience, from sales department, customer service and billing department. I was sold a package for R625 that was meant to give me up 30mbps, and the sales Consultant told me that they had a promotion that would charge me R1 activation fee& R1 subscription fee for the first month.My subscription began in April, the connection was poor from the get go, on a line that I was promised 30mbps, I am receiving an average of 4-6 mpbs, with only 3 cellphone devices connected, requested for technical assistance there was none.At the end of the month of May, i received a bill saying I have R1166, of which it turns out that I was charged for the month of April.I then requested a break down of how I was charged for April when I was told that there was a special that was ongoing, I still didn’t get no assistance, Customer care never attends to the phone especially for customer queries,but once you go on their website and enquire about their products , they call you within 2min. I logged a request to cancel my subscription and was call the next day and insured they would review the bill and see why I was charged for the Month of April and for technical support to call and assist with the configuration of the router, nothing was done no feedback was given , my bill stayed as is and my connection was still horrible to this day. Now to my suprise today on 02/06/2025, rain sends me a notification to say that I am in arrears for the month of June for the amount of R625 , and that I still have to pay for the month of April. Horrible service,horrible connection to sum up my experience with rain