M
Merriam
1 reviews | Active since Aug 2022
13 Aug 2024, 13:49
**** rain home wifi
If i knew what i know now i wouldn't have gone for rain. i took a month to month contract , first month it only worked for two weeks but come month end the deducted full pay. second month same story and i didn't pay them. 3rd month it only worked Saturday morning ,but month end they billed me full amount. now they claiming R1700 from me , like for what exactly m i paying for? this is bull**** i spoke to your consulted and ask him what is month to month? he couldn't reply to me. your service is a mess. not to mention that i haven't used the simcard not even once. so where is all my data they charging me for? people should stay away from the **** called rain
Helpful (0)
Replies (2)0
Replies (2)Rain's replyOfficial
13 Aug 2024, 14:21Hi Merriam,
Thank you for bringing this to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain
Thank you for bringing this to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain
Rain's reply13 Aug 2024, 14:21
Official
Hi Merriam,
Thank you for bringing this to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain
Thank you for bringing this to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain
M
Merriam's updateReviewer Update
13 Aug 2024, 16:10unfortunately all this was not explain to be when i took out the contact and i will not take liability for it ,i I'm only will to pay the R600 2 weeks where i used it before the net work started acting up. your staff should have advice me not make believe what month to month mean, and they never even sent sent me the copy of the contract or the terms . so i was supposed to guess? i wont pay this since i have been telling them to cancel it, and shame on you for been proud that we must pay for using Wi-Fi on day ? you should try work on your customer service more better
M
Merriam's update13 Aug 2024, 16:10
Reviewer Update
unfortunately all this was not explain to be when i took out the contact and i will not take liability for it ,i I'm only will to pay the R600 2 weeks where i used it before the net work started acting up. your staff should have advice me not make believe what month to month mean, and they never even sent sent me the copy of the contract or the terms . so i was supposed to guess? i wont pay this since i have been telling them to cancel it, and shame on you for been proud that we must pay for using Wi-Fi on day ? you should try work on your customer service more better
