Rain Home 5G network issues

My issues with Rain started almost a month ago on the 14th of November. My Home 5G network just suddenly performing very poorly out of nowhere. Ever since then, my networks performance has been terrible. For the most part, the upload and download speeds are okay, but the latency on the network is terrible. The upload and download latency constantly jumps around anywhere from 50 to over 2000. There has not been a single day that it has been okay since then. Rain support has been lackluster to say the least. They constantly tell me that it seems I'm on a bad tower and that they'll move me, and that I need to disconnect my router for up to 30mins at a time to connect to a better tower. But it has not once improved. I have tested and verified everything. The signal strength is 95/100 everywhere in my house. It is without a doubt either their network that has been terrible since then, or magically every single tower close to me seems to be broken for some reason. Whatever it is, Rain is not transparent about the issues, and their solutions have done nothing so far. I am a few days away from moving ISPs entirely at this point. If you want to get internet, I wouldn't recommend Rain unless they actually fix their network.