PM
Peter M
1 reviews | Active since Apr 2022
03 May 2022, 10:18
RAIN hell
When I first heard of rain 5g I contacted them. The first thing they wanted to grab hold of was my money. Which they did (since I agreed to it). But the agreement was on the use of the Data which I never used. They still go every month to debit my account for something I`m not using. I called them several times to cancel this nonsense and they still wont cancel. This is bull s#*t!
Helpful (0)
Replies (5)0
Replies (5)
Rain's replyOfficial
03 May 2022, 10:18Hi Peter
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you, rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you, rain.
Best regards,
Rain's reply03 May 2022, 10:18
Official
Hi Peter
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you, rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you, rain.
Best regards,
PM
Peter M's updateReviewer Update
03 May 2022, 10:23Whatever you do I want all my money back.You`ve been debiting my account for something which I took time to call you and let you know I`m not using and do not need. I have to stay on the line for hours on end with no-one attending to me.I`m sick of you
PM
Peter M's update03 May 2022, 10:23
Reviewer Update
Whatever you do I want all my money back.You`ve been debiting my account for something which I took time to call you and let you know I`m not using and do not need. I have to stay on the line for hours on end with no-one attending to me.I`m sick of you
Rain's replyOfficial
10 May 2022, 11:11Hi Peter
My apologies for the inconvenience caused.
I am canceling your services, I need you to please provide me with the address from which we can collect the device, once the device is collected I will request a refund for you.
My apologies for the inconvenience caused.
I am canceling your services, I need you to please provide me with the address from which we can collect the device, once the device is collected I will request a refund for you.
Best regards,
Rain's reply10 May 2022, 11:11
Official
Hi Peter
My apologies for the inconvenience caused.
I am canceling your services, I need you to please provide me with the address from which we can collect the device, once the device is collected I will request a refund for you.
My apologies for the inconvenience caused.
I am canceling your services, I need you to please provide me with the address from which we can collect the device, once the device is collected I will request a refund for you.
Best regards,
PM
Peter M's updateReviewer Update
10 May 2022, 13:03569 Swart Street Moreletapark Pretoria
This is the same address where the router was delivered
I did not use this device and your data for which I was contracted. I need a full refund for the months that the device was not in use.
This is the same address where the router was delivered
I did not use this device and your data for which I was contracted. I need a full refund for the months that the device was not in use.
PM
Peter M's update10 May 2022, 13:03
Reviewer Update
569 Swart Street Moreletapark Pretoria
This is the same address where the router was delivered
I did not use this device and your data for which I was contracted. I need a full refund for the months that the device was not in use.
This is the same address where the router was delivered
I did not use this device and your data for which I was contracted. I need a full refund for the months that the device was not in use.
Rain's replyOfficial
10 May 2022, 14:38Thank you.
I have canceled the sim card and logged a collection with logistics. Once the collection is done, i will process the refund
I have canceled the sim card and logged a collection with logistics. Once the collection is done, i will process the refund
Best regards,
Rain's reply10 May 2022, 14:38
Official
Thank you.
I have canceled the sim card and logged a collection with logistics. Once the collection is done, i will process the refund
I have canceled the sim card and logged a collection with logistics. Once the collection is done, i will process the refund
Best regards,