1 reviews | Active since Jun 2020
Rain has the worst customer service ever.
Worst experience ever for a first time client. Ive been trying to contact rain to get them to connect and activate a sim card i paid for and service i paid for and they have been blatantly ignoring me,ive sent e mail and queries and nothing its day three now and im still not connected losing on work and money. I was reffered by a friend to this ***** of a network if this is how you operate you are no different from **********. On social media you only respond on public posts and not inbox just to cover up as if you are doing a great job. its day three now and ive lost work for two days while waiting for you to activate a sim card and service ive already paid for .Im thinking of even cancelling this nonsense network and stick to vodacom.
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please note one of our agents will be in contact with you to assist .
Stay safe .
Regards
Fattima
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please note one of our agents will be in contact with you to assist .
Stay safe .
Regards
Fattima
