LS
Lester S

1 reviews | Active since Mar 2018

08 Dec 2020, 16:50

Rain has no idea what customer service is

When you are able to connect the service works well...HOWEVER...If you experience system or billing issues they are near impossible to get hold of. When you het hold of someone, they are rude and unprofessional. Disgusting customer service!!

0
Replies (2)
Rain
Rain's reply08 Dec 2020, 16:57
Official
Hi Lester 

I trust you are well

Please accept my humble apologies for the service that you have received thus far.

Please may I have your email address that was used to create your rain account so that we can assist you?

Stay safe.

Regards
Mosa
LS
Lester S's update08 Dec 2020, 18:17
Reviewer Update
Hi, it’s under my wife’s name. ***