Rain has no after sale service

Item: Rain
Rating: 1
Author: Kegomoditswe K

Ordered a sim on the 26th of June, still have not had it delivered let alone activate and use it. It is almost a month now. I have logged several queries on the website but I haven't had any response. R480 bucks down the drain, call centre closed, and no response for logged queries

Helpful (0)

Replies (3)

Rain's replyOfficial

23 Jul 2020, 08:26

Hi Kegomoditswe

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Yeoline

Rain's reply23 Jul 2020, 08:26

Official

Kegomoditswe K's updateReviewer Update

23 Jul 2020, 11:18

Thanks, I'll be waiting

Kegomoditswe K's update23 Jul 2020, 11:18

Reviewer Update

Thanks, I'll be waiting

Kegomoditswe K's updateReviewer Update

24 Jul 2020, 16:21

Empty Promisses as always @Yeoline, there is still no reply, no call, no email, no text not even a call to give me another empty promise. Please organise my refund, I am fed up.

Kegomoditswe K's update24 Jul 2020, 16:21

Reviewer Update

Empty Promisses as always @Yeoline, there is still no reply, no call, no email, no text not even a call to give me another empty promise. Please organise my refund, I am fed up.