EM
Eyvellet M

1 reviews | Active since Mar 2018

25 Feb 2025, 13:38

rain has fallen off the wagon

Rain service poorest i pay full price i have internet that's only on for 2 to 3 minutes i called, logged tickets even reviewed them on this platform then they tried calling and said they will call when im off work ad next to the router but did they mope.

Anyone who wants to join look for something else their customer service is fueled by laziness. I mean i paid twice but for no service the one thing they are good at is receiving payment.

0
Replies (7)
Rain
Rain's reply25 Feb 2025, 14:38
Official
Hi Eyvellet,

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.
EM
Eyvellet M's update25 Feb 2025, 16:18
Reviewer Update
Im expwcting a call from 15:45 and just like last time no one is calling i asked for a number to contact you and you said you'll make sure i get a call still nothing. Whats with you guys and lying this thing of yours has been off ever since. Now that you wont refund me for that data that i have to buy while i paid you for the services atleast tell me who yo call.
EM
Eyvellet M's update25 Feb 2025, 16:57
Reviewer Update
Thank you for getting back to me. However the network is,still not on it got back to connecting for a minute and disconnected after
EM
Eyvellet M's update25 Feb 2025, 17:38
Reviewer Update
please get back to me the condition has not changed
EM
Eyvellet M's update27 Feb 2025, 21:05
Reviewer Update
I give up now this is useless. Thanks for nothing camcellung is the only option
EM
Eyvellet M's update28 Feb 2025, 08:19
Reviewer Update
you telling me absolute nonsense and this is a lazy response. This thing has been plugged since the 21 January and those services have not come back. Can't i find already one person competent enough to look into this matter with interest.
EM
Eyvellet M's update28 Feb 2025, 09:02
Reviewer Update
Yes that's the address