PE
Paul E
1 reviews | Active since Nov 2013
17 Apr 2021, 21:28
Rain has been unable to change our billing address to the correct one, even after sending them the requested info twice. Try and get a call Centre number, but forget to get any assistance after 20:00.
Don’t use Rain it is a grudge purchase
Helpful (0)
Replies (5)0
Replies (5)
Rain's replyOfficial
18 Apr 2021, 07:13Good morning, Paul.
Kindly accept my apology for the inconvenience caused.
I see that you do not have a ticket linked to the details provided in the review If you do have an open ticket please provide it to me.
If you do not have an open ticket please visit www.rain.co.za
1. Click on my "rain"
2. Click on "manage my account"
3. Scroll down till you see "contact support" then open a ticket and provide me with the ticket number (please type it in words) so that I can assist you.
Thank you
Kind Regards
rain
Kindly accept my apology for the inconvenience caused.
I see that you do not have a ticket linked to the details provided in the review If you do have an open ticket please provide it to me.
If you do not have an open ticket please visit www.rain.co.za
1. Click on my "rain"
2. Click on "manage my account"
3. Scroll down till you see "contact support" then open a ticket and provide me with the ticket number (please type it in words) so that I can assist you.
Thank you
Kind Regards
rain
Rain's reply18 Apr 2021, 07:13
Official
Good morning, Paul.
Kindly accept my apology for the inconvenience caused.
I see that you do not have a ticket linked to the details provided in the review If you do have an open ticket please provide it to me.
If you do not have an open ticket please visit www.rain.co.za
1. Click on my "rain"
2. Click on "manage my account"
3. Scroll down till you see "contact support" then open a ticket and provide me with the ticket number (please type it in words) so that I can assist you.
Thank you
Kind Regards
rain
Kindly accept my apology for the inconvenience caused.
I see that you do not have a ticket linked to the details provided in the review If you do have an open ticket please provide it to me.
If you do not have an open ticket please visit www.rain.co.za
1. Click on my "rain"
2. Click on "manage my account"
3. Scroll down till you see "contact support" then open a ticket and provide me with the ticket number (please type it in words) so that I can assist you.
Thank you
Kind Regards
rain
PE
Paul E's updateReviewer Update
19 Apr 2021, 10:19Hello Rain "person"?
Herewith the reference numbers from 24 November 2019 10:04 ... 1st request 17 months ago which included a telkom invoice to supply proof of address and correct details...
***, ***, ***, ***, 663489
Herewith the reference numbers from 24 November 2019 10:04 ... 1st request 17 months ago which included a telkom invoice to supply proof of address and correct details...
***, ***, ***, ***, 663489
PE
Paul E's update19 Apr 2021, 10:19
Reviewer Update
Hello Rain "person"?
Herewith the reference numbers from 24 November 2019 10:04 ... 1st request 17 months ago which included a telkom invoice to supply proof of address and correct details...
***, ***, ***, ***, 663489
Herewith the reference numbers from 24 November 2019 10:04 ... 1st request 17 months ago which included a telkom invoice to supply proof of address and correct details...
***, ***, ***, ***, 663489
PE
Paul E's updateReviewer Update
19 Apr 2021, 10:21seems the rest of the numbers did not go through, herewith
***, ***, ***, ***,
***, ***, ***, ***,
PE
Paul E's update19 Apr 2021, 10:21
Reviewer Update
seems the rest of the numbers did not go through, herewith
***, ***, ***, ***,
***, ***, ***, ***,
PE
Paul E's updateReviewer Update
19 Apr 2021, 10:22***
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Paul E's update19 Apr 2021, 10:22
Reviewer Update
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PE
Paul E's updateReviewer Update
19 Apr 2021, 10:23unsure why the other numbers are not accepted by this website e mail me if you need them
PE
Paul E's update19 Apr 2021, 10:23
Reviewer Update
unsure why the other numbers are not accepted by this website e mail me if you need them