RAIN GOING DOWN ???

NO SERVICE FOR 6 DAYS NOW!! Sometimes I manage browse or stream for 10 minutes at a VERY slow speed...then nothing again

So, some of us decide to get RAIN and pay for the convenience of uncapped and 4/5G...this they advertise and market very well. Some of us do this also to avoid using up our mobile data as we now pay for uncapped wireless... NOW!!! we have to use that mobile data to work and to TRY to contact RAIN to seek assistance or lay a complaint, which as we all know, is not possible anyway!!!! NO response, update, or any form of apology or excuse, at the least!! IS THERE ANYONE AT RAIN that actually works or cares at all???Why is there NO SUPPORT!!! Is there ANY contact person or number thats reachable?? ***People, do we need to carry on paying for THIS KIND OF SERVICE?????