DM
Dipolelo M
1 reviews | Active since Aug 2020
07 Sept 2020, 15:36
Rain going backwards!!
Rain no longer allows you to change or cancel your plan online. Their one selling point was putting power in the hands of their customers. You could upgrade or downgrade anytime and it would be effective immediately. Now they send you an email saying your changes will be effective from the 1st of the following month. So now I'll be paying for a full month for data I did not use. Couldn't they send an email to alert us of the changes???
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Replies (1)
Rain's replyOfficial
07 Sept 2020, 16:14Hi Dipolelo M
Trust you are well and keeping warm.
Thank you for the positive feed back.:)
Here at rain we do our best to make sure that your journey with us is a remarkable one :).
Stay safe .
Regards
Yeoline
Trust you are well and keeping warm.
Thank you for the positive feed back.:)
Here at rain we do our best to make sure that your journey with us is a remarkable one :).
Stay safe .
Regards
Yeoline
Best regards,
Rain's reply07 Sept 2020, 16:14
Official
Hi Dipolelo M
Trust you are well and keeping warm.
Thank you for the positive feed back.:)
Here at rain we do our best to make sure that your journey with us is a remarkable one :).
Stay safe .
Regards
Yeoline
Trust you are well and keeping warm.
Thank you for the positive feed back.:)
Here at rain we do our best to make sure that your journey with us is a remarkable one :).
Stay safe .
Regards
Yeoline
Best regards,