RAIN GO - WHAT A NO GO

I am utterly disgusted with the service from rain I have had issues a few times where my account was wrongfully suspended due to Rain putting my account in arrears when it is not. I am now sitting with the same situation and they have YET AGAIN suspended my service after I have been battling now for a few days to get a hold of the billing department to fix it in order for my service not to be suspended I even sent them a reconciliation of my account with screenshots of pyaments and now that I want to cancel I cant even get a hold of someone to do that!!