FA
Faiyaz A
1 reviews | Active since May 2017
15 Mar 2024, 13:05
RAIN GIVES SH## SUPPORT
I called in for a technical issue in Oct 2023 and I told the agent I would be away from Nov till the end of Jan. I was abroad. As can be seen on my usage. You billed me for months I wasn't even here. I spoke to a manager in Feb and they said they would get it sorted out. They reactivated my acc a few hours later but no one contacted me. I am not paying for the months I was not here and I made a payment at the beginning of this month. I am sick of this **** service can someone sort my acc out now! Or we cancel and I'll use a less thieving ISP.
Helpful (0)
Replies (6)0
Replies (6)Rain's replyOfficial
15 Mar 2024, 13:26Hi Faiyaz A.
Thank you for reaching out. We’re sorry your rain experience hasn't met the standard you might’ve expected. Please note that we will look into your query and provide you with feedback.
Regards,
Rain
Thank you for reaching out. We’re sorry your rain experience hasn't met the standard you might’ve expected. Please note that we will look into your query and provide you with feedback.
Regards,
Rain
Rain's reply15 Mar 2024, 13:26
Official
Hi Faiyaz A.
Thank you for reaching out. We’re sorry your rain experience hasn't met the standard you might’ve expected. Please note that we will look into your query and provide you with feedback.
Regards,
Rain
Thank you for reaching out. We’re sorry your rain experience hasn't met the standard you might’ve expected. Please note that we will look into your query and provide you with feedback.
Regards,
Rain
FA
Faiyaz A's updateReviewer Update
16 Mar 2024, 03:12Still waiting
FA
Faiyaz A's update16 Mar 2024, 03:12
Reviewer Update
Still waiting
FA
Faiyaz A's updateReviewer Update
19 Mar 2024, 14:59Then cancel my line you people are disgusting
FA
Faiyaz A's update19 Mar 2024, 14:59
Reviewer Update
Then cancel my line you people are disgusting
FA
Faiyaz A's updateReviewer Update
20 Mar 2024, 09:25You do it I'm not even bothering
FA
Faiyaz A's update20 Mar 2024, 09:25
Reviewer Update
You do it I'm not even bothering
Rain's replyOfficial
20 Mar 2024, 09:39Hi Faiyaz A.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
Rain's reply20 Mar 2024, 09:39
Official
Hi Faiyaz A.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
FA
Faiyaz A's updateReviewer Update
20 Mar 2024, 11:16I've contacted both of your CEOs Brandon and Conrad on LinkedIn. I'll Deal with you through them.
FA
Faiyaz A's update20 Mar 2024, 11:16
Reviewer Update
I've contacted both of your CEOs Brandon and Conrad on LinkedIn. I'll Deal with you through them.
