Rain from hell

Thought rain would be a internet provider that will be different than the others, but I was wrong. Connection is bad, especially when it rains and when it's cloudy outside. No matter what you do, it wont work. No connection AT ALL!!. And the sad part about it is that you wont be helped either way, Even their payment dates are dates that don't suit you. They tell you, you can only pay on the 15th,25th or the 31st. Give me a date that suits me!!!. Not everyone gets paid on those dates.