CJ
Cynthia J

1 reviews | Active since Apr 2023

19 Apr 2023, 21:00

rain from hell

i swear 1 star is being generous because you guys deserve 0 stars. i brought a sim card and you guys deducted from my account. the sim card is still not rica. so i requested to cancel the old sim my daughters was using. for 4 months we have not been using rain but u guys still have the nerve to deduct her account. we are encoring bank charges. sort this out ASAP

0
Replies (2)
Rain
Rain's reply20 Apr 2023, 08:17
Official
Hi Cynthia.

We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
CJ
Cynthia J's update20 Apr 2023, 09:02
Reviewer Update
i dont want to continue with the activation of the sim as we moved to fiber. so both contracts must be cancelled and monies refunded.