Rain - ********** company (DO NOT USE)

DO not sign up for this service, not only do you battle with connection every month but they will continue to bill your account monthly even after you have cancelled. I cancelled my contract the 1st October 2021(Month-to-month), on the rain website it registered as 31st October 2021. The consultant said, it doesn't matter when you cancel it will always go to the end of the month. SO i got debited end of October even though my service was cancelled. Please bear in mind that the service in billed i advance. Today i was debited again, when i phoned in again to find out why, they said im being billed in arrears.How is this possible after being billed in advance for over a year can it change to arrears!!! they still have my banking details on their system, the next debit is already set for 25th December. I will have to change my entire banking account in order to avoid loosing R 500 every month for a service that i am not using.