SM
Sizalobuhle M

1 reviews | Active since Apr 2017

03 Jan 2021, 23:20

Rain..... **********

June 2020 i purchased a sim with Rain, only to discover that the internet coverage was not covering my location.. A dozen times I asked for services to be cut off and after sending emails i received an email assuring me that the services have been deactivated.... 6months down the line to my surprise. R250.00 is still being deducted from my account. Ive sent a countless amount of emails asking for the funds to be reversed and that they stop deducting my money with no avail. Im never recommending rain to anyone as they are **********.

0
Replies (2)
Rain
Rain's reply04 Jan 2021, 07:51
Official
Good morning Sizalobuhle

I trust you are well

Please accept my humble apologies for the service that you have received thus far.

Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Mosa

SM
Sizalobuhle M's update01 Feb 2021, 12:10
Reviewer Update
You guys are still deducting money from my account. Be advised no agent contacted me the past month as per your promise, do right please.