TN
Thobeka N

1 reviews | Active since Jan 2021

25 Feb 2023, 09:30

Rain **********

I am debited for the sim I've long cancelled, when I request for a refund consultants hang up on me or don't bother return my calls. I want my money back!! Worse when there's no money on the account R5 is debited on a daily basis. I want my money back!! 😡

0
Replies (4)
Rain
Rain's reply25 Feb 2023, 10:13
Official
Hi Thobeka.

We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain. 
TN
Thobeka N's update27 Feb 2023, 05:29
Reviewer Update
As stated before, I need my money back, The sim was last used in November 2022 and the consultant confirmed my sim was cancelled

TN
Thobeka N's update27 Feb 2023, 05:31
Reviewer Update
Worse 24 Feb was not even my set payment date. This is non negotiable, I need my money back
TN
Thobeka N's update27 Feb 2023, 11:53
Reviewer Update
How can this be outstanding wherelse the sim was not in use since November and have also requested for cancelation. Why am I being charged for something I did not consume.
2ndly why was the payment loaded on the date I did not set.