MC
Mustafa C
1 reviews | Active since Aug 2011
28 Jan 2021, 12:45
Rain *****ly charged my credit card service they never delivered! Please use Rain Service and never give your credit card to RAIN!
Hi Rain. Since your online consultant, MOSA continuously lies, the chargeback case has been logged by FNB for your ********** transaction today. Also will open a case with ICASA as well for false adverti*****t and overcharge. Such a shame for South African ISP and Mobile business. Please don't use rain mobile if you don't want to get a charged service that you never received!
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Replies (2)
Rain's replyOfficial
28 Jan 2021, 13:54Good afternoon Mustafa
My sincerest apologies for the frustration. However, I have checked with the email you provided on this review and I see that you do not have an open ticket, please go on our website and open a ticket so that I can escalate it to the relevant department so that you can be assisted as soon as possible.
Kind Regards
Mosa
My sincerest apologies for the frustration. However, I have checked with the email you provided on this review and I see that you do not have an open ticket, please go on our website and open a ticket so that I can escalate it to the relevant department so that you can be assisted as soon as possible.
Kind Regards
Mosa
Rain's reply28 Jan 2021, 13:54
Official
Good afternoon Mustafa
My sincerest apologies for the frustration. However, I have checked with the email you provided on this review and I see that you do not have an open ticket, please go on our website and open a ticket so that I can escalate it to the relevant department so that you can be assisted as soon as possible.
Kind Regards
Mosa
My sincerest apologies for the frustration. However, I have checked with the email you provided on this review and I see that you do not have an open ticket, please go on our website and open a ticket so that I can escalate it to the relevant department so that you can be assisted as soon as possible.
Kind Regards
Mosa
MC
Mustafa C's updateReviewer Update
28 Jan 2021, 16:07Yes, you don't have a ticket because you closed without fixing my problem.
Stop lying. Check my previous complaints and check your answer. Shame on you, you are lying in public!
As I said I have already opened a *****-charge back case on FNB.
Stop lying. Check my previous complaints and check your answer. Shame on you, you are lying in public!
As I said I have already opened a *****-charge back case on FNB.
MC
Mustafa C's update28 Jan 2021, 16:07
Reviewer Update
Yes, you don't have a ticket because you closed without fixing my problem.
Stop lying. Check my previous complaints and check your answer. Shame on you, you are lying in public!
As I said I have already opened a *****-charge back case on FNB.
Stop lying. Check my previous complaints and check your answer. Shame on you, you are lying in public!
As I said I have already opened a *****-charge back case on FNB.