SB
Shireen B
1 reviews | Active since Feb 2021
08 Feb 2021, 17:31
Rain false advertising
The worse service ever. Received the 5G router and sim, but the 5G sim is still not activated since 1 Feb, more than a week. Excuses are "they are upgrading their system". But with other people's reviews you can see their sim is activated within 2 hours. I am paying for a Service that I do not receive. It is extremely frustrating.
Helpful (0)
Replies (3)0
Replies (3)
Rain's replyOfficial
09 Feb 2021, 07:15Good morning Shireen
I hope you are well, kindly accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Regards
Mosa
I hope you are well, kindly accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Regards
Mosa
Rain's reply09 Feb 2021, 07:15
Official
Good morning Shireen
I hope you are well, kindly accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Regards
Mosa
I hope you are well, kindly accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Regards
Mosa
SB
Shireen B's updateReviewer Update
09 Feb 2021, 16:43It does not help saying that someone will contact me and then they don't. There goes another day without 5G connection, almost reaching 2 weeks. I would have preferred someone calling me and saying that my 5G sim is activated. Unfortunately no better service after your response on my first review.
SB
Shireen B's update09 Feb 2021, 16:43
Reviewer Update
It does not help saying that someone will contact me and then they don't. There goes another day without 5G connection, almost reaching 2 weeks. I would have preferred someone calling me and saying that my 5G sim is activated. Unfortunately no better service after your response on my first review.
SB
Shireen B's updateReviewer Update
10 Feb 2021, 11:45My 5G sim is still not activated, since 1 Feb. When will it be activated? I am paying for a service that I am not getting.
SB
Shireen B's update10 Feb 2021, 11:45
Reviewer Update
My 5G sim is still not activated, since 1 Feb. When will it be activated? I am paying for a service that I am not getting.