JH
Jan H

1 reviews | Active since Oct 2014

16 Oct 2020, 17:50

Rain **** responses on Hellopete

Rain service and responses on Hellopeter also sucks - Yeaolen quickly responded to my query and said they were sorry and that someone would contact me. This was on 13 October ans since then, even after i confirmed every day that i have not been contacted, they remain silent and unresponsive.

I think they quickly respond to make their response ratings on Hellopeter look good but then they do ******all after that so it is only lip service. I hope Hellopeter picks this up.

Yeoline, your service too is in line with Rain service and truly disappoints.

Jan

0
Replies (4)
Rain
Rain's reply18 Oct 2020, 11:27
Official

Hi Jan

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Yeoline
JH
Jan H's update18 Oct 2020, 14:06
Reviewer Update
Hello Yeoline

This is basically the same copy and paste response you sent on my previous post. Will i actually receive a response from you or anyone else or am i looking for Unicorn horns here?

Jan
JH
Jan H's update19 Oct 2020, 20:53
Reviewer Update
Hello Yeoline

And again - no response - wow
JH
Jan H's update21 Oct 2020, 18:22
Reviewer Update
Hello Yeoline

Any updates> Still no response