CM
Chris M
1 reviews | Active since May 2025
23 May 2025, 11:55
Rain fails again. and again and again.
2 months ago I cancelled my subscription as fiber proved to be the better option in all regards. Rain without fail none the less still attempted to debit me EVERY SINGLE DAY (yes I have proof). Every bounced debit order costing me more than R8. With the router collected and no possible way of using the network, they still double debited me this morning for R569. IMPOSSIBLE to get a hold of them for more than a month now. All numbers I have in the past been contacted by, now conveniently "does not exist". The app does not allow me to log in as "something is wrong with the email entered". I would not recommend this undevoted, snake riddled, excrement company to anyone.
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Replies (1)Rain's replyOfficial
23 May 2025, 13:37Hi Chris,
Thank you for bringing your billing complaint to our attention, we're sorry to hear this has been your experience.
We are looking into the issue, and we'll assist soon.
Regards,
rain.
Thank you for bringing your billing complaint to our attention, we're sorry to hear this has been your experience.
We are looking into the issue, and we'll assist soon.
Regards,
rain.
Rain's reply23 May 2025, 13:37
Official
Hi Chris,
Thank you for bringing your billing complaint to our attention, we're sorry to hear this has been your experience.
We are looking into the issue, and we'll assist soon.
Regards,
rain.
Thank you for bringing your billing complaint to our attention, we're sorry to hear this has been your experience.
We are looking into the issue, and we'll assist soon.
Regards,
rain.
