MN
Maphori N
1 reviews | Active since Nov 2024
05 May 2025, 16:37
Rain
I signed up for Rain 101 on the 15 of April and my first premium was supposed to be R649.00 but to my surprise on the 2th of May I was billed twice the first one was R535.00 and the second one was R332.00. So I tried to get hold of them but i couldn't get help.
Helpful (0)
Replies (3)0
Replies (3)
Rain's replyOfficial
05 May 2025, 16:46Hi Maphori N,
Thank you for bringing your complaint to our attention.
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention.
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply05 May 2025, 16:46
Official
Hi Maphori N,
Thank you for bringing your complaint to our attention.
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention.
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
MN
Maphori N's updateReviewer Update
10 May 2025, 19:02I have never missed a payment so where does the outstanding amount coming from, I have all the proof that I have been paying my premium.
MN
Maphori N's update10 May 2025, 19:02
Reviewer Update
I have never missed a payment so where does the outstanding amount coming from, I have all the proof that I have been paying my premium.
MN
Maphori N's updateReviewer Update
10 May 2025, 20:17I still don't understand what you are saying to me.
MN
Maphori N's update10 May 2025, 20:17
Reviewer Update
I still don't understand what you are saying to me.