CR
Clive R
1 reviews | Active since Mar 2009
02 Dec 2022, 18:34
Rain - empty promises!!!
I wrote a review 2 weeks ago about the Rain internet not being available during loadshedding. They responded that they are attending to the problem, but the situation is still EXACTLY THE SAME!!!!!🤬 I am in Fairleads Benoni and have 2 contracts with them. If not sorted out in the next week, I shall be canceling both!!!
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Replies (2)0
Replies (2)
Rain's replyOfficial
02 Dec 2022, 19:07Hi Clive.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
Best regards,
Rain's reply02 Dec 2022, 19:07
Official
Hi Clive.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
Best regards,
Rain's replyOfficial
02 Dec 2022, 19:08Hi Clive.
Please note that our 5G network has a high energy/power demand and performance thereof is heavily reliant on the availability of power. Therefore, when there’s load shedding our 5G network will be interrupted and go down. A measure is backup battery storage, in the form of lead-acid or lithium-ion batteries, which can be charged when power is available and discharged during load-shedding. Unfortunately, these batteries and generators, used at mobile towers, are a prime target for *******.
Please note that our 5G network has a high energy/power demand and performance thereof is heavily reliant on the availability of power. Therefore, when there’s load shedding our 5G network will be interrupted and go down. A measure is backup battery storage, in the form of lead-acid or lithium-ion batteries, which can be charged when power is available and discharged during load-shedding. Unfortunately, these batteries and generators, used at mobile towers, are a prime target for *******.
Best regards,
Rain's reply02 Dec 2022, 19:08
Official
Hi Clive.
Please note that our 5G network has a high energy/power demand and performance thereof is heavily reliant on the availability of power. Therefore, when there’s load shedding our 5G network will be interrupted and go down. A measure is backup battery storage, in the form of lead-acid or lithium-ion batteries, which can be charged when power is available and discharged during load-shedding. Unfortunately, these batteries and generators, used at mobile towers, are a prime target for *******.
Please note that our 5G network has a high energy/power demand and performance thereof is heavily reliant on the availability of power. Therefore, when there’s load shedding our 5G network will be interrupted and go down. A measure is backup battery storage, in the form of lead-acid or lithium-ion batteries, which can be charged when power is available and discharged during load-shedding. Unfortunately, these batteries and generators, used at mobile towers, are a prime target for *******.
Best regards,