Rain *****ed me Big Time!!!

It seems that Rain thinks they just bill people when ever and think it’s ok, especially after canceling my contract (due to poor performance).

As we all know Rain is a month to month Contract based. So you pay at the beginning of the month and you use it till the new month and then repeat the cycle again… Pay, use, new month! So I cancelled my contract on the 30/03/2026 Courier company (CCD Couriers)had contacted me before Rain did, to come and collect the router (weird). Still no call or anything from rain, except a email acknowledging the cancellation and stipulated in the email that we had a telephonic conversation when we did not about the cancellation. Otherwise, they billed me on the 01/04/2026 for the full Month of a R1019.00 but the Courier company just collected the Router 02/04/2026 at 09:30am. Rains answer to this “It’s to settle my bill. Settle what bill, it’s month to month and you just took my router. I call that day light ******* (Theft). And to make things worse, the call center is in India, they are just following a script. There is no help coming from them, so who can we speak to here in South Africa(What happened to BEE). I am hoping to resolve the matter but so far no luck. They have taken my money and the router and basically told me to go **** myself.