JC
Jaundre C

1 reviews | Active since Oct 2020

17 Feb 2021, 19:44

Rain

I bought a sim card and payed ahead but never received the sim. The sim was Ricad without my id or proof of adres.They take long to reply on my emails and now they want me to pay for another month since i canceled it.I have not received my simcard nor have i been refunded.

0
Replies (2)
Rain
Rain's reply18 Feb 2021, 07:23
Official
Good morning Jaundre.

I trust you are well

I would like to apologize for the service you gave experienced so far.
Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Mosa
JC
Jaundre C's update24 Feb 2021, 07:31
Reviewer Update
Thanks the problem has finally been resolved