Rain

The first time I signed up by rain , they told me there sim card works in all android phones. I then bought me a sim card at Woolworths, I insert it in my portable rooter. it did not work put it in my phone still didn't work. I then cancelled the sim before the next deduction would happen. On the second time with them coming back to me, as I tried getting hold of them was horrible. by the time they got hold of me I already cancelled the sim card. The person then convinced me to sign up again and this time they would assist me through the whole process and the consultant fail to tell me that they would deduct money immediately out of my account, I think it was a R480 I was so upset, he told me he would pay the money back but it never happened. He then send me settings for my phone in order for the sim card to work it did not. I tried getting old of him on numerous occasions cause I'm paying for internet I cant use. threw my frustration I cancelled the sim again and they knew the whole situation and said even though I did not use the Data I still liable to pay. there customer service is very poor, it was terrible. They did not hold up to their end of the deal by assisting me.