RAIN - DREADFUL CUSTOMER CARE/INTERNET SERVICES

My list of grievances with RAIN: -service disconnected for prolonged periods of time. - lack a point of contact when assistance is needed via phone when not dealing with agents that are not responsive. - no responses to email- I HAVE NOT BEEN CONTACTED TO CONFIRM MY CANCELLATION WHILE BEING DEBITED FOR MONTHS. There arent even automated responses / ticketing systems or anything.

As a client I feel really disheartened by this experience and it has left me questioning the truth in the services this provider promises to deliver and falls incredibly short. The experience has been anything but pleasurable, in fact it has been more like drinking a castor oil and vinegar ****tail.