Rain down on me NO WiFi!
Hayi no shem, here I am paying for marketing and smart adds! I literally spend more than three quarters of my time rebooting and saying a prayer so I can pay the almost R800.00 a month to be connected! If I’m not getting incessant messages about the 5G package I bought being upgraded; I’m wondering why the data I bought on my phone as stand by is being depleted!
The Customer Service Devision? The least said the better! I had to wait 3 months during Covid19 to actually get a technician even though digital was the only way to earn money! You’re not connected, step aside!
What bothers me is how quick they are to cut you off! Twice in a row my subscription didn’t go through because they insist on my credit card; even though I have said I prefer a debit order, but no dice!
I will give Rain this though; my connection during webinars for the past weeks has been stable! But can I please get cellphone coverage and app services!! I am not a charity; please live up to your “Grand Canyon-esque” publicity ads!
We apologise for your poor network experience and would like to investigate the matter further.
Please be advised that one of our agents will be in contact with you to assist you.
We apologise for your poor network experience and would like to investigate the matter further.
Please be advised that one of our agents will be in contact with you to assist you.
