RAIN DOUBLE CHARGING MY ACCOUNT. INSTEAD OF R999, I PAY 1955. DAYLIGHT *******!!

Item: Rain
Rating: 1
Author: Phiwo S

Rain has been do bad to me. They have been double charging me for three months. Instead of paying R999 per month, they are charging me R1955 per month. Who pays 2k for home WiFi?

I have tried to let them know. They say they will look into the matter but they never do. If I pay less they switch off my WiFi. Basically they owe me 3k.

How does this happen? Apart from them selling you pipe dreams when you sign in, they drop you like yesterday's ******* once you are signed in.

I am going to cancel them. I hope I receive my money back.

Helpful (0)

Replies (1)

Rain's replyOfficial

05 Feb 2025, 16:22

Hi Phiwo S,

We're sorry your rain experience hasn't been as good as you expected.

Thank you for bringing this to our attention we are currently looking into your billing query and will be in touch with you to assist further.

Thank you.
rain.

Rain's reply05 Feb 2025, 16:22

Official