mM
muhammed M
1 reviews | Active since Jul 2012
06 Jan 2023, 13:22
Rain double charging and never resolves the issue
I have had multiple call and have multiple reference numbers where rain has been double charging me for months I have even tried cancelling and they don't seem to help.
Helpful (0)
Replies (6)0
Replies (6)mM
muhammed M's updateReviewer Update
06 Jan 2023, 20:15How does that make any sense as I am been charged over R1000 where I should have only been paying R500.you are charging me for the upgrade and the 4g.where it should have only been for the upgrade.Rain is taking double payments,can't get this resolved no refunds and does not cancel my subscription.when I call I am speaking to people in India who have no clue what they are doing,and now on hello Peter are telling me that I pay in advance.since when do you tell customers that it's R500 and charge over a R1000 and say you paying in advance.and this is every month.
mM
muhammed M's update06 Jan 2023, 20:15
Reviewer Update
How does that make any sense as I am been charged over R1000 where I should have only been paying R500.you are charging me for the upgrade and the 4g.where it should have only been for the upgrade.Rain is taking double payments,can't get this resolved no refunds and does not cancel my subscription.when I call I am speaking to people in India who have no clue what they are doing,and now on hello Peter are telling me that I pay in advance.since when do you tell customers that it's R500 and charge over a R1000 and say you paying in advance.and this is every month.
mM
muhammed M's updateReviewer Update
07 Jan 2023, 14:12So what about all the previous month's that I was double charged will I be refunded.can you contact me
mM
muhammed M's update07 Jan 2023, 14:12
Reviewer Update
So what about all the previous month's that I was double charged will I be refunded.can you contact me
mM
muhammed M's updateReviewer Update
09 Jan 2023, 13:54Hi Bradley
I have emailed the documents through to you
I have emailed the documents through to you
mM
muhammed M's update09 Jan 2023, 13:54
Reviewer Update
Hi Bradley
I have emailed the documents through to you
I have emailed the documents through to you
mM
muhammed M's updateReviewer Update
10 Jan 2023, 11:55Hi Bradley
i dont understand as my december bill was R1000 and my January bill will be R1000
since this seems that it will not be resolved and i have called in to cancel my rain subscription and nothing has happened .
please can you cancel this subscription with Rain
i dont understand as my december bill was R1000 and my January bill will be R1000
since this seems that it will not be resolved and i have called in to cancel my rain subscription and nothing has happened .
please can you cancel this subscription with Rain
mM
muhammed M's update10 Jan 2023, 11:55
Reviewer Update
Hi Bradley
i dont understand as my december bill was R1000 and my January bill will be R1000
since this seems that it will not be resolved and i have called in to cancel my rain subscription and nothing has happened .
please can you cancel this subscription with Rain
i dont understand as my december bill was R1000 and my January bill will be R1000
since this seems that it will not be resolved and i have called in to cancel my rain subscription and nothing has happened .
please can you cancel this subscription with Rain
mM
muhammed M's updateReviewer Update
11 Jan 2023, 10:04Please can I get immediate cancelation
mM
muhammed M's update11 Jan 2023, 10:04
Reviewer Update
Please can I get immediate cancelation
mM
muhammed M's updateReviewer Update
11 Jan 2023, 13:37Yes that is correct
mM
muhammed M's update11 Jan 2023, 13:37
Reviewer Update
Yes that is correct