MT
MinisterofTruth T
1 reviews | Active since Aug 2025
13 Dec 2025, 21:07
Rain Double billing for being disconnected.
I'm very disappointed with rain. I skipped a month without payment and I'm required to now pay double. What happened to month to month and no contracts.
There's always an issue with the billing department. Please fix this so I can pay for what I'm going to use. I cannot pay for being disconnected.
Helpful (0)
Replies (4)0
Replies (4)
Rain's replyOfficial
14 Dec 2025, 08:53Hi MinisterofTruth
Thank you for bringing your complaint to our attention.
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention.
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply14 Dec 2025, 08:53
Official
Hi MinisterofTruth
Thank you for bringing your complaint to our attention.
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention.
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
MT
MinisterofTruth T's updateReviewer Update
14 Dec 2025, 16:49What usage? The router was off. You guys are inconsistent and unprofessional. I cant believe you're forcing people to pay for nothing.
MT
MinisterofTruth T's update14 Dec 2025, 16:49
Reviewer Update
What usage? The router was off. You guys are inconsistent and unprofessional. I cant believe you're forcing people to pay for nothing.
MT
MinisterofTruth T's updateReviewer Update
14 Dec 2025, 16:50This has been happening to me for a long time and I always got someone to help me but this time you're not helping me or maybe it's a strategy to con people money around the festive season.
MT
MinisterofTruth T's update14 Dec 2025, 16:50
Reviewer Update
This has been happening to me for a long time and I always got someone to help me but this time you're not helping me or maybe it's a strategy to con people money around the festive season.
MT
MinisterofTruth T's updateReviewer Update
14 Dec 2025, 16:53This is ridiculous I paid for my 30 days and I switched off my router after 30 days because I knew I wasn't going to be able to pay. Now when I checked the website the amount has doubled while the router was off and I haven't used your service. You have very bad service and very unprofessional.
MT
MinisterofTruth T's update14 Dec 2025, 16:53
Reviewer Update
This is ridiculous I paid for my 30 days and I switched off my router after 30 days because I knew I wasn't going to be able to pay. Now when I checked the website the amount has doubled while the router was off and I haven't used your service. You have very bad service and very unprofessional.