NM
Nester M

1 reviews | Active since Aug 2022

04 Mar 2025, 22:29

RAIN DON'T DO LEGITIMATE BUSINESS BE WARNED SOUTH AFRICAN CITICENS

I upgraded my router to the Rain 1 router. I received it on the 28th of February 2025. I immidiately phoned to cancel the old router. In the 1st I see they are charging me double for the old Router and the new one. Tried to call to correct the bill, nobody can answer tjephone. Eventually I was told it's correct you pay double.

This is daylight *******. I am warning people against rain. Their network is not the best. Nobody can help you if you have problems. They ***** in the daylight and it is just normal. They stole my money in broad daylight.

0
Replies (1)
Rain
Rain's reply05 Mar 2025, 07:43
Official
Hi Nester caroline M,

Thank you for bringing your cancellation complaint to our attention, we're sorry to hear this has been your experience.

We are looking into the issue, and we'll assist soon.

Regards,
rain.